Privacy Policy

1. Data We Collect

We collect personal data to provide and improve our Services. This data may be collected directly from you, from third parties, or through automated technologies.

Data Collected Directly from You

We may collect the following types of personal data when you interact with us:

• Personal Details: Name, date of birth, gender, and IP address.
• Contact Information: Email address, phone number, mailing address.
• Travel Preferences: Loyalty program membership, family details, and travel companions.
• Payment Information: Credit or debit card details and billing information.
• Customer Support Interactions: Emails, phone call recordings, and chat transcripts.

Data Collected Automatically

When you use our Services, we automatically collect data through cookies, tracking technologies, and similar tools. This may include:

• Device type, browser type, and operating system.
• IP address and general location data.
• Browsing activity, including pages viewed and links clicked.
• Interaction with advertisements and email communications.

You can manage cookies through your browser settings. More information is provided in the Controlling Cookies section.

2. How We Use Your Data

We use your data for the following purposes:

• To Provide Our Services: Manage bookings, process payments, and provide customer support.
• For Marketing and Advertising: Send promotions, advertisements, and offers tailored to your preferences.
• To Improve Our Services: Analyze website usage to enhance the user experience.
• To Communicate with You: Provide notifications about bookings, promotions, or service updates.
• For Legal Compliance: Ensure compliance with applicable laws, court orders, and regulations.

3. Sharing of Data

We may share your personal data under the following circumstances:

• Service Providers: Third-party providers assisting with bookings, payments, customer service, and marketing.
• Business Partners: Travel agencies, cruise operators, and affiliated companies to fulfill your booking.
• Legal Requirements: In response to legal processes, court orders, or government requests.
• Marketing Partners: With your consent, we may share data with advertising partners for personalized marketing.

4. Controlling Cookies

You can manage cookies through your browser settings. Disabling cookies may limit the functionality of our website.

5. Your Choices and Rights

You have the following rights regarding your data:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Opt-out of receiving marketing communications by using the "Unsubscribe" link in our emails.

To exercise your rights, contact us at:

• Email: info@cruiselinesite.com
• Phone: 1-803-672-1404

Please allow up to 30 days for processing your request.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically to stay informed about our data practices. Significant updates will be communicated through our Services or directly to you.